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One subscription, matched to your visitor numbers

We set up your first tour and your branding with you. That’s included in the price.

Two plans

Your plan depends on one number: how many visitors you welcome each year. Every plan gives you the full platform and a dedicated contact.

Prices per year, excluding VAT. More than one location? Then each location gets its own account. Request a tailored quote

Basis

Up to 25,000 visitors a year

€1,950per year, excl. VAT

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  • The full platform, in all your languages
  • We set up your first tour and your branding
  • A dedicated contact at Wandrz
  • Your own web address
  • Ticket sales through your own Mollie account
  • Support by email and phone

What’s in your plan

Listening never counts

However often your visitors listen, it doesn’t count towards your plan. A busy summer costs you nothing extra.

Plenty of audio

Each contract year, your plan includes more than enough audio to create and update your tour in all your languages.

No surprises

Visitors are never blocked, not even when it gets busier. We only adjust your plan at renewal, never halfway through.

From text to tour

Your first stops can be ready within a few hours. You decide when the tour goes live.

  1. 1You send your textsJust the texts you already have, from your signs, your website or an earlier audio tour. That’s all we need.
  2. 2We set up the tourIn the languages you choose and in your own branding.
  3. 3You listen and approveYou walk through the tour yourself on your phone. It only goes live once you’re happy with it.
  4. 4Visitors scan and listenA QR code at the entrance or at every stop. They don’t need an app.

Studio, app or Wandrz?

An audio tour recorded in a studio, an audio guide app or Wandrz: this is how they differ in day-to-day use.

Studio recording, audio guide app and Wandrz compared
Studio recording Audio guide app Wandrz
A new language A new recording session Through the supplier Translated and narrated, then you listen to it
Changing a text Back into the studio Often through the supplier Yourself, and all languages follow
What visitors need A rented device An app to download Just a browser
Who decides when it goes live In your own hands Varies by supplier You, after you’ve listened to it

All the differences side by side

Questions about pricing

Can’t find your question? Get in touch

What does Wandrz cost?

Wandrz is a subscription with two plans, matched to your number of visitors per year. Basis, for up to 25,000 visitors, costs €1,950 a year. Pro, from 25,000 visitors, is on request. Every plan includes the full platform, unlimited stops, more than 70 languages, ticket sales through your own Mollie account and a dedicated contact at Wandrz. All prices exclude VAT.

What if we get more visitors?

Then your plan simply continues. If you go over your plan’s number of visitors, at renewal we’ll look together at whether another plan suits you better, Pro for example. We never change your plan halfway through. Your visitors are never blocked and you never get an unexpected bill.

How do you determine our visitor numbers?

You tell us your number of visitors per year yourself, usually the figure from your annual report. We put that in your contract. At renewal, we check together whether your plan still fits. Don’t count visitors, for example on a city walk or in a nature area? Then we agree on a suitable number together, or make you a custom quote.

What does a visitor pay for the tour?

That’s up to you. You choose what a ticket costs and how long it’s valid, to suit your venue and your visitors. If you want to change the price later, you do that yourself in your dashboard. With Pro, your ticketing or till system can also give access, so you can sell a combined ticket.

Who handles the payments?

You do, through your own Mollie account. You connect it once, or we do it for you. Visitors pay in the browser and the revenue goes straight to you. Prefer to work with your own ticketing or till system? With Pro, that system can give access, so sales run through it.

Can we sell tours through our own ticketing or till system?

Yes, with Pro. Your ticketing or till system can then give access, for a combined ticket too. Visitors simply buy the tour at your front desk or in your own web shop and the tour is unlocked as soon as the payment goes through. On Basis, you sell access at the front desk with a daily code or online through your own Mollie account.

What does fair use mean?

Fair use means that every plan includes more than enough audio per contract year to create and update your tour, in all your languages. This is about creating audio, such as a new stop, a new language or an edited text that is voiced again. Listening by your visitors never counts and is always unlimited. You see in advance what an action costs. If your tour grows a lot, for example with a new exhibition, we’ll work out together what fits. The agreements are in article 6 of our terms and conditions, which come with every quote.

What does onboarding include and what does it cost?

We set up your first tour and your branding together with you: building the structure, loading the first texts and languages, getting the QR code ready and showing your colleagues the ropes. That’s included in the price. After that, you do everything yourself or let us do it.

What if our venue has free admission?

Then it works exactly the same. Your plan depends on your number of visitors, not on what you sell. You offer the tour for free. If you later want to sell individual tours after all, to groups for example, you can do so without extra fixed costs.

What happens with a refund?

If you sell tours, you decide when a refund is reasonable, for example after a technical fault or a double purchase. You refund the amount yourself from your dashboard, under Sales. It goes to the visitor through your own Mollie account and the refund then appears in your overview. Need help? We’re happy to think it through with you.

Security and privacy taken care of

All about privacy and security
  • Hosted in the Netherlands

    Your data is stored on servers in the Netherlands. Audio and images are stored in the EU.

  • A secure account

    Two-step verification, roles and an activity log for your team.

  • No tracking

    The tour doesn’t follow visitors and doesn’t build profiles.

  • Accessible

    Tested for accessibility against WCAG 2.2 AA.

Want to hear how your tour sounds first?

We’ll make a trial tour with your own texts: a few stops in a few languages, on a demo link of your own. Prefer to talk first? Then book a 30-minute demo.